Authors
1 Department of Pharmacology, University of Khartoum, Khartoum, Sudan
2 Hikma Pharmaceuticals, Khartoum, Sudan
Abstract
Objective: The principal aim of this study was to explore the self‑perception of
community pharmacists of their professional identity and roles and how they think
patients and doctors perceive them. The study also aimed at exploring their opinions
regarding role expansion and how they assess their capabilities.
Methods: This is an exploratory study that employed qualitative method. Individual,
in‑depth interviews were conducted with a purposive sample of 50 community pharmacists
working in Khartoum State, Sudan, from October to November 2015. Each interview was
recorded, transcribed, and coded into themes. Thematic analysis was carried out.
Findings: The study revealed nine different identities of community pharmacists
including supplier of medicines, medicines maker, dispenser, patient counselor, medicines
expert, clinical practitioner, health promoter, monitor of medicines use, and family
practice identity. Participants described that most of the patients value their professional
role while doctors perceive them as merely dispensers. Most of participants believe that
they are capable to fulfill their roles; however, they identified the need for continuous
education. The study revealed that community pharmacists are thirst to role expansion.
Conclusion: The study concluded that community pharmacists are aware of the different
identities of their profession. The good recognition of their role by patients reflects good
service provided while lack of integrated primary health care system that join doctors
and pharmacists resulted in lack of pharmacists’ recognition by doctors. Continuous
educational program is needed for community pharmacists, and role expansion will
allow for better self‑perception and better profession contribution in healthcare.
Keywords
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