Authors

1 Department of Pharmacology, University of Khartoum, Khartoum, Sudan

2 Hikma Pharmaceuticals, Khartoum, Sudan

Abstract

Objective: The principal aim of this study was to explore the self‑perception of 
community pharmacists of their professional identity and roles and how they think 
patients and doctors perceive them. The study also aimed at exploring their opinions 
regarding role expansion and how they assess their capabilities.
Methods: This is an exploratory study that employed qualitative method. Individual, 
in‑depth interviews were conducted with a purposive sample of 50 community pharmacists 
working in Khartoum State, Sudan, from October to November 2015. Each interview was 
recorded, transcribed, and coded into themes. Thematic analysis was carried out.
Findings: The study revealed nine different identities of community pharmacists 
including supplier of medicines, medicines maker, dispenser, patient counselor, medicines 
expert, clinical practitioner, health promoter, monitor of medicines use, and family 
practice identity. Participants described that most of the patients value their professional 
role while doctors perceive them as merely dispensers. Most of participants believe that 
they are capable to fulfill their roles; however, they identified the need for continuous 
education. The study revealed that community pharmacists are thirst to role expansion.
Conclusion: The study concluded that community pharmacists are aware of the different 
identities of their profession. The good recognition of their role by patients reflects good 
service provided while lack of integrated primary health care system that join doctors 
and pharmacists resulted in lack of pharmacists’ recognition by doctors. Continuous 
educational program is needed for community pharmacists, and role expansion will 
allow for better self‑perception and better profession contribution in healthcare.

Keywords

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