Authors
1 Department of Clinical Pharmacy, Shiraz University of Medical Sciences, Shiraz, Iran
2 Student Research Committee, International Branch, Shiraz University of Medical Sciences, Shiraz, Iran
Abstract
Objective: In this study, we aimed to assess knowledge, attitude, and practice of
community pharmacists toward administration of over‑the‑counter (OTC) antidiarrheal
drugs in our city pharmacies, Shiraz, Iran.
Methods: In this descriptive cross‑sectional study, 90 pharmacies among 128 pharmacies
in our city were randomly chosen. The study was designed into two phases: A standard
questionnaire to determine the level of knowledge and attitude of pharmacists and a
simulated client method to evaluate practice among them. An educational pamphlet was
then given to the pharmacists. One month later, knowledge, attitude, and performance
of studied pharmacists were evaluated again using the same method.
Findings: Our results showed that an average consultation time by female pharmacists
was considerably more than male pharmacists (P < 0.001). Before intervention, only
37.8% of pharmacists performed appropriately by prescribing the proper medicine
while this increased to 58.44% after intervention. The average score of pharmacists’
knowledge was statistically increased (P < 0.001) and the pharmacists’ performance
was significantly improved (P < 0.001) after the educational intervention. In related
to the attitude, pharmacists’ tendency toward prescribing oral rehydration salt
solutions (ORS)(P < 0.001) and their belief about the great effect of ORS on the treatment
of diarrhea increased significantly after the intervention.
Conclusion: It is concluded that training programs such as educational pamphlets and
continuing educational seminars may play important roles in increasing pharmacists’
knowledge and therefore improving their performance in prescribing OTC medicines.
Keywords
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