Authors

1 Department of Clinical Pharmacy, Shiraz University of Medical Sciences, Shiraz, Iran

2 Student Research Committee, International Branch, Shiraz University of Medical Sciences, Shiraz, Iran

Abstract

Objective: In this study, we aimed to assess knowledge, attitude, and practice of 
community pharmacists toward administration of over‑the‑counter (OTC) antidiarrheal 
drugs in our city pharmacies, Shiraz, Iran.
Methods: In this descriptive cross‑sectional study, 90 pharmacies among 128 pharmacies 
in our city were randomly chosen. The study was designed into two phases: A standard 
questionnaire to determine the level of knowledge and attitude of pharmacists and a 
simulated client method to evaluate practice among them. An educational pamphlet was 
then given to the pharmacists. One month later, knowledge, attitude, and performance 
of studied pharmacists were evaluated again using the same method.
Findings: Our results showed that an average consultation time by female pharmacists 
was considerably more than male pharmacists (P < 0.001). Before intervention, only 
37.8% of pharmacists performed appropriately by prescribing the proper medicine 
while this increased to 58.44% after intervention. The average score of pharmacists’ 
knowledge was statistically increased (P < 0.001) and the pharmacists’ performance 
was significantly improved (P < 0.001) after the educational intervention. In related 
to the attitude, pharmacists’ tendency toward prescribing oral rehydration salt 
solutions (ORS)(P < 0.001) and their belief about the great effect of ORS on the treatment 
of diarrhea increased significantly after the intervention.
Conclusion: It is concluded that training programs such as educational pamphlets and 
continuing educational seminars may play important roles in increasing pharmacists’ 
knowledge and therefore improving their performance in prescribing OTC medicines.

Keywords

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